Satisfied Customers Say It All

At Autohaus of North Scottsdale in Scottsdale, AZ, we know you have many options for the care and service of your luxury automobile. We also know that a satisfied customer is the very best advertisement. Word-of-mouth is a large part of our success, and we often see that our customers share their positive experience with friends! 

What Our Customers Are Saying

“WOW! I finally found an auto shop that listens. Charles is the best....knows what he is doing with my car ...got it done on time and within the price he quoted. Happy I found his shop.”

 

“Unbelievable Service at an Unbelievable Price! With the knowledge that Charles and his staff have over at Autohaus of North Scottsdale you should easily be paying 2x as much as they charge. They difference from Autohaus and a Dealership is not quality or quantity. IT'S THE FACT THAT THEY ACTUALLY CARE!!! When I show up at Autohaus, I feel part of the team in getting my car serviced, where is at a dealer I feel like I'm sitting way out in left field. Autohaus of North Scottsdale involves me in my service of my Mercedes-Benz, a true 1 on 1 relationship. Take your car here!!! If you don't you will spend way more money than you should. Keep up the great work over at Autohaus of North Scottsdale. WE LOVE YOU GUYS!”

 

“If you don't get at least a quote here, you will spend as much as 2 times the money you should have.”

“If word gets out about this place, you will have to wait months to get your car looked at! They are beyond honest, in fact humble. After several quotes on my Audi TT, Charles saved me THOUSANDS! That is not an exaggeration! I dare you to price shop him! Once I was there I got to speak with others and everybody says the same thing. He has been in business for over 30 years and you can't find a bad review anywhere on the web or BBB or anywhere. That is unheard of for a mechanic. It’s refreshing to find someone with his knowledge that just wants to help people. He will do a better job than the actual Mercedes dealer (he used to run the service department at one). So check them out, you will NEVER go to another mechanic again I promise!”

 

“I bring my Scion TC there every time I need an oil change and what not. Charles is a PRO and Mary is very personable and friendly. I don't trust anyone else with my car (not even the dealership). I highly recommend Autohaus to anyone whenever I'm asked if I know of a good place and those who take my word for it are never disappointed. There's one guy/gal on here that wrote a bad review but chances are they were rude. Yes money does talk, just not at Autohaus. They're not like that. In fact, they're some of the nicest people you'll ever meet AND their service rocks. No BS, very knowledgeable, and just an all around great experience.”

 

“I go here first for all my Mercedes service. Charles is a professional and I have found him to be honest and to the point. I have never left there feeling like I have been taken advantage of. The work is timely too. I highly recommend Autohaus.”

 

“Charles Gonzalez is extremely honest and fair and he knows Mercedes vehicles inside and out. I've owned Mercedes cars since 1987, and have had experience with many different service centers and dealers. I first met Charles when he was Service Manager at Schumacher Mercedes in Scottsdale. He always got it right and got my car running like new. When he left, no one else came close. I was so happy to finally find that Charles had opened his own shop, Autohaus. He loves his work. I promise you… this is the ONLY place to take your car.”

 

“Charles and the staff at Autohaus of North Scottsdale are unbelievable. They are the nicest people you will ever meet, and the most fair. With the kind of knowledge Charles and the other technicians have, paired with their amazing honesty, I would be willing to pay double the price. The best knowledge and fairest price in town. Take your car somewhere else and you will definitely regret not taking the time to stop by at Autohaus of North Scottsdale.”

“I knew Charles well as the Service Director at Schumacher's and was always pleased with their work. When I received the Autohaus brochure I was pleased to see that Charles was "on his own." My 2000 E430 was due for service so I decided to take advantage of the discount offered in his brochure. I was very pleased, as I expected to be, with the quality of the service he provided. Charles's price structure more than made up for the minor inconvenience of having my spouse provide the ride home and back. The only reason for the missing fifth star is Schumacher's sumptuous waiting areas and transportation. All in all I very highly recommend the Autohaus.”

 

“I found these folks on Google, and just walked in the shop to check it out to ask about their services. They are THE nicest people. It's a family-owned business, and I felt like I made new friends. I had a simple repair to the brake light system that needed to be done and it was done very fast and at a good price...far less sticker shock than the dealer. They are from the SF Bay Area, and Charles the lead/owner worked at some of the big Mercedes places back there, so that factoid gave me lots of confidence. I am definitely taking my car back there for service again. It's so nice to go to a place where they treat you like you're from the neighborhood :)”


 “These guys are great! Even though they specialize in Mercedes, they never have a problem with my BMW X5. The owner, Charles, knows what he is doing and never tries to up-sell you on unnecessary work. Mary (Charles' wife) is a really sweet lady who always gives me a ride home and picks me up when the car is ready. While Autohaus doesn't have loaner cars like the dealership, they are extremely competent, trustworthy, and charge reasonable prices for their services.”